Before

Flooding is one of the highest risks to people and properties in the UK, so being prepared is essential.

Many organisations work together to predict and reduce the risk of flooding in Staffordshire and Stoke-on-Trent. But when it rains heavily, almost anywhere can flood – even if flood defences are in place.

wellies

There are numerous flood warning areas in Staffordshire and Stoke-on-Trent. Find out if you your area is at risk from flooding. 

Sign up for free flood warnings by phone, text or email.

For information about extreme flooding in your area, please contact the MET Office.

Flood warning - know what to do

Flood Alert- Prepare

Before bad weather

Flood Warning- Act

When you receive a warning

  • Turn off gas, water and electricity
  • Move things upstairs or to safety
  • Move family, pets and car to safety

Severe Flood Warning- Survive

In severe weather:

  • Call 999 if in immediate danger
  • Follow advice from emergency services
  • Keep yourself and your family safe

Stop floods destroying your world

Being prepared for flooding can help keep you, your family and community safe.

People box

Here are ways you can prepare for a flood event:

  • Arrange a safe place to go in the event of a flood to your property
  • Have a household flood plan for you and your family
  • Check that you are insured in the event of a flood. Contact the National Flood Forum on 01299 403055 for further help and advice
  • Make sure you know how to turn off your gas, electricity and water
  • Prepare an emergency flood kit ‘grab bag’
  • Learn from your local community on the severity of past flooding events and work together to help prevent and minimise damage and stay safe should a flooding event occur
  • Keep a list of useful phone numbers 

Useful contacts and advice

scene_smileEnvironment Agency General Enquiries:
noun_Phone_140415_f5310703708 506 506
noun_Email_1198074_f53107enquiries@environment-agency.gov.uk

The National Flood Forum
Advice on flooding and insurance
noun_Phone_140415_f5310701299 403 055
noun_Email_1198074_f53107info@floodforum.org.uk

Insurance advice for homes at risk of flooding

Flood Re
Information on affordable and available home insurance.

Western Power
If there are older, pregnant, or infant family members or anyone with mobility, sensory or illness related issues, sign up to the Priority Service Register with Western Power distribution.
noun_Phone_140415_f531070800 096 3080
noun_Email_1198074_f53107wpdpriorityservmids@westernpower.co.uk 

Public Health England
Advice for the public (1.56 MB)

Blue Pages
The UK’s leading independent flood directory

Red Cross
Emergency App

Citizens Advice
Advice if you are in rented accomodation

Environment Agency Logo